Intermittent Authorization Issue

Incident Report for Blackthorn

Resolved

The Blackthorn Engineering team recently updated security settings related to the connected application signing keys for our webapps. This process is now complete. If you are continuing to experience any issues with Blackthorn Paylink or DocumentLink, we recommend re-authorizing the application to resolve the issue.

Posted Jan 02, 2024 - 16:02 UTC

This incident affected: Blackthorn Events, Blackthorn Payments, Blackthorn PayLink, Blackthorn DocumentLink, Blackthorn Donations, and Blackthorn Compliance.