Installation Issues With Blackthorn Candyshop

Incident Report for Blackthorn

Resolved

The Installation Issues with the Blackthorn Candyshop should now be resolved. Please note it will take some time due to the number of steps that happen in each install.

Please reach out to Blackthorn Support at https://community.blackthorn.io/s/support if you run into any issues going forward.

Thanks so much!

Posted May 17, 2022 - 16:37 UTC

Update

We are continuing to investigate this issue.

Posted May 10, 2022 - 20:37 UTC

Update

We are continuing to investigate this issue.

Posted May 10, 2022 - 20:36 UTC

Investigating

Users have reported issues with Candyshop installs of our Events and Payments apps. We are investigating these issues and will provide an update as soon as possible. In the meantime we would refrain from updating or installing our Events or Payments apps via the Candyshop.

Posted May 10, 2022 - 20:18 UTC

This incident affected: Blackthorn Events and Blackthorn Payments.